RETURN POLICY
We will issue exchanges within 10 days of you receiving the product in the following cases:
- The wrong item was received in terms of color, size, or model (evidence is needed).
- The product has arrived in a damaged condition (evidence is needed).
- The item arrived in extremely poor quality (evidence is needed).
- The estimated time of arrival has lapsed (does NOT apply during COVID19 crisis)
* Returned products to be shipped at customer's expense unless items arrived damaged or incorrect print, color or size.
URBANKOLOR.COM will provide a prepaid return shipping label in cases where items have arrived in damaged condition.
For all other cases, return shipping costs are the responsibility of the customer.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
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By email: sales@urbankolor.com
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By mail: Incit (urbankolor.com) 5757 Woodway Dr. Suite 300 Houston Texas 77057